Resumé

Job Experience

2018 - Present

Director of User Experience - PlatformSTL

2018 - Present

Manager of User Experience Design - Mastercard

2012 - 2018

Front-End Development/Design Manager - Scottrade Inc.

2006 - 2012

Web, Multimedia and Graphic Designer - Concordia Publishing House

2004 - 2006

Graphic Designer - True Manufacturing

Skills/Software

  • Creative Direction
  • Management/Mentorship
  • CX/UX/UI Design
  • Mobile/Responsive Design
  • Prototypes/Wireframes
  • Agile Methodology
  • Analytics//Research/Testing
  • Sketch
  • Figma
  • Invision
  • Mural
  • Adobe Creative Suite
  • WebFOCUS - Information Builders
  • MS Office/Google Workspace
  • Rally, Atlassian
  • Adobe Experience Manager
  • Sublime Text
  • Visual Studio Code
  • HTML, CSS

Education

  • BFA, 2004 - Concordia University, Nebraska
  • Range of Work

    • Crafting cohesive experiences across all financial platforms by working directly with executive level, multiple departments, and third party vendors.
    • Designing the complete customer experience for new revolutionary biomedical platforms.
    • Originating and leading the creative direction of a post login financial platform customer experience redesign.
    • Presenting on a speaker panel, helping create a global guild, managing, mentoring, and inspiring others on the topic of customer experience.
    • Leading the implementation of UX requirements to ensure adherence to WCAG, Section 508, and ADA guidelines.
    • Innovating new ways of interacting with complex data-heavy digital platforms to minimize the cognitive load for users.
    • Designing and maintaining websites for a million dollar corporation in the financial sector.
    • Serving as Administrator for the Adobe Experience Manager (AEM)
    • Supporting the deployment of code for production releases.